Privacy Policy

Effective August 9, 2025

At Norwood Keepsakes, we respect your privacy and are committed to protecting the personal information you share with us. This policy explains how we collect, use, and safeguard your information. When you use our services, we may collect personal details such as your name, email address, phone number, billing or shipping address, and payment information. We may also collect information about the photographs, videos, or media you provide for conversion, along with technical data like your IP address, browser type, and website usage patterns.

We use this information to provide and improve our services, process orders and payments, communicate with you, send updates or offers (if you have opted in), and comply with legal obligations. We take reasonable measures to protect your personal and media files from unauthorized access, disclosure, alteration, or destruction, though no method of transmission or storage is completely secure. We do not sell or rent your personal information. We may share it only with trusted service providers who help us operate our business, if required by law, or to protect our rights, property, or safety.

You have the right to request a copy of the information we hold about you, ask us to correct or delete your information, and opt out of marketing communications at any time. We retain your information only as long as necessary to fulfill our services and legal obligations. We may update this policy periodically, and any changes will be posted on this page with a revised “Last Updated” date.